/* CRM Distribuidora RM — paleta: negro, gris oscuro, gris claro y blanco */
:root {
  --negro: #000;
  --fondo: #050505;
  --panel: #0e0e0e;
  --panel-2: #151515;
  --borde: #232323;
  --borde-2: #2e2e2e;
  --gris-oscuro: #3a3a3a;
  --gris: #6f6f6f;
  --gris-claro: #a6a6a6;
  --texto-2: #d0d0d0;
  --blanco: #fff;
  --radio: 12px;
  --sombra: 0 10px 40px rgba(0, 0, 0, .6);
  color-scheme: dark;
}
* { box-sizing: border-box; }
[hidden] { display: none !important; }
html, body { margin: 0; height: 100%; background: var(--fondo); color: var(--blanco); font: 14px/1.5 Inter, system-ui, -apple-system, "Segoe UI", sans-serif; -webkit-font-smoothing: antialiased; }
a { color: inherit; }
button, input, select, textarea { font: inherit; color: inherit; }
::selection { background: #fff; color: #000; }
::-webkit-scrollbar { width: 10px; height: 10px; }
::-webkit-scrollbar-thumb { background: var(--borde-2); border-radius: 10px; border: 2px solid var(--fondo); }
.cargando { display: grid; place-items: center; height: 100vh; color: var(--gris-claro); }

/* ---------- login ---------- */
.login { min-height: 100vh; display: grid; place-items: center; padding: 24px 16px; background: radial-gradient(1200px 600px at 50% -10%, #1a1a1a 0%, #000 60%); }
.login form { width: 100%; max-width: 380px; background: var(--panel); border: 1px solid var(--borde); border-radius: 18px; padding: 32px 28px; box-shadow: var(--sombra); }
.login .marca { display: flex; align-items: center; gap: 12px; margin-bottom: 26px; }
.logo { width: 44px; height: 44px; border-radius: 11px; background: #000; border: 1px solid var(--borde-2); display: grid; place-items: center; font-weight: 800; letter-spacing: -1px; font-size: 17px; flex: none; }
.login h1 { margin: 0; font-size: 19px; }
.login p { margin: 2px 0 0; color: var(--gris-claro); font-size: 13px; }
.login .error { color: #fff; background: var(--panel-2); border: 1px solid var(--gris-oscuro); border-radius: 8px; padding: 9px 12px; margin-top: 14px; font-size: 13px; }

/* ---------- estructura ---------- */
.app { display: grid; grid-template-columns: 236px 1fr; min-height: 100vh; }
.lateral { position: sticky; top: 0; height: 100vh; background: var(--negro); border-right: 1px solid var(--borde); display: flex; flex-direction: column; padding: 18px 12px; }
.lateral .marca { display: flex; align-items: center; gap: 10px; padding: 0 8px 18px; }
.lateral .marca b { display: block; font-size: 14px; }
.lateral .marca small { color: var(--gris); font-size: 12px; }
.nav { display: flex; flex-direction: column; gap: 2px; overflow-y: auto; }
.nav a { display: flex; align-items: center; gap: 11px; padding: 9px 10px; border-radius: 9px; text-decoration: none; color: var(--gris-claro); font-weight: 500; }
.nav a:hover { background: var(--panel-2); color: var(--blanco); }
.nav a.activo { background: var(--blanco); color: var(--negro); }
.nav a.activo svg { stroke: var(--negro); }
.nav svg { width: 18px; height: 18px; stroke: currentColor; fill: none; stroke-width: 1.8; stroke-linecap: round; stroke-linejoin: round; flex: none; }
.nav .badge { margin-left: auto; }
.nav .sep { height: 1px; background: var(--borde); margin: 10px 8px; }
.lateral .usuario { margin-top: auto; border-top: 1px solid var(--borde); padding: 14px 8px 0; display: flex; align-items: center; gap: 10px; }
.avatar { width: 32px; height: 32px; border-radius: 50%; background: var(--panel-2); border: 1px solid var(--borde-2); display: grid; place-items: center; font-weight: 700; font-size: 13px; flex: none; }
.usuario .quien { min-width: 0; flex: 1; }
.usuario .quien b { display: block; font-size: 13px; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.usuario .quien small { color: var(--gris); font-size: 12px; }
.principal { min-width: 0; display: flex; flex-direction: column; }
.barra { position: sticky; top: 0; z-index: 20; display: flex; align-items: center; gap: 12px; padding: 14px 28px; background: rgba(5, 5, 5, .86); backdrop-filter: blur(10px); border-bottom: 1px solid var(--borde); }
.barra h2 { margin: 0; font-size: 18px; font-weight: 700; }
.barra .acciones { margin-left: auto; display: flex; align-items: center; gap: 10px; }
.btn.menu-movil { display: none; }
.contenido { padding: 24px 28px 48px; max-width: 1400px; width: 100%; }

/* ---------- piezas ---------- */
.btn { display: inline-flex; align-items: center; justify-content: center; gap: 8px; height: 36px; padding: 0 14px; border-radius: 9px; border: 1px solid var(--borde-2); background: var(--panel-2); color: var(--blanco); font-weight: 600; cursor: pointer; white-space: nowrap; text-decoration: none; }
.btn:hover { border-color: var(--gris); }
.btn.primario { background: var(--blanco); color: var(--negro); border-color: var(--blanco); }
.btn.primario:hover { background: #e6e6e6; }
.btn.chico { height: 30px; padding: 0 10px; font-size: 13px; border-radius: 8px; }
.btn.fantasma { background: transparent; }
.btn:disabled { opacity: .45; cursor: not-allowed; }
.btn svg { width: 16px; height: 16px; stroke: currentColor; fill: none; stroke-width: 2; }
.icono-btn { width: 36px; height: 36px; padding: 0; position: relative; }
.icono-btn .badge { position: absolute; top: -5px; right: -5px; }
.badge { display: inline-grid; place-items: center; min-width: 20px; height: 20px; padding: 0 6px; border-radius: 10px; background: var(--blanco); color: var(--negro); font-size: 11px; font-weight: 800; }
.badge.gris { background: var(--gris-oscuro); color: var(--blanco); }
.campo { display: flex; flex-direction: column; gap: 6px; margin-bottom: 14px; }
.campo label { font-size: 12px; font-weight: 600; color: var(--gris-claro); text-transform: uppercase; letter-spacing: .04em; }
.campo small { color: var(--gris); font-size: 12px; }
.in { width: 100%; height: 40px; padding: 0 12px; border-radius: 9px; border: 1px solid var(--borde-2); background: var(--negro); color: var(--blanco); outline: none; }
textarea.in { height: auto; min-height: 84px; padding: 10px 12px; resize: vertical; line-height: 1.45; }
.in:focus { border-color: var(--blanco); box-shadow: 0 0 0 3px rgba(255, 255, 255, .08); }
select.in { appearance: none; background-image: linear-gradient(45deg, transparent 50%, #a6a6a6 50%), linear-gradient(135deg, #a6a6a6 50%, transparent 50%); background-position: calc(100% - 18px) 17px, calc(100% - 13px) 17px; background-size: 5px 5px; background-repeat: no-repeat; padding-right: 32px; }
.check { display: flex; align-items: center; gap: 10px; cursor: pointer; margin-bottom: 14px; color: var(--texto-2); }
.check input { width: 18px; height: 18px; accent-color: #fff; }
.fila { display: grid; gap: 14px; grid-template-columns: repeat(auto-fit, minmax(180px, 1fr)); }
.tarjeta { background: var(--panel); border: 1px solid var(--borde); border-radius: var(--radio); padding: 18px; min-width: 0; }
.tarjeta > h3 { margin: 0 0 14px; font-size: 14px; font-weight: 700; display: flex; align-items: center; gap: 8px; }
.tarjeta > h3 .der { margin-left: auto; }
.tarjeta p { color: var(--texto-2); }
.grid { display: grid; gap: 16px; }
.g2 { grid-template-columns: repeat(2, minmax(0, 1fr)); }
.g3 { grid-template-columns: repeat(3, minmax(0, 1fr)); }
.kpis { display: grid; gap: 12px; grid-template-columns: repeat(auto-fit, minmax(160px, 1fr)); margin-bottom: 16px; }
.kpi { background: var(--panel); border: 1px solid var(--borde); border-radius: var(--radio); padding: 16px; }
.kpi span { display: block; color: var(--gris-claro); font-size: 12px; font-weight: 600; text-transform: uppercase; letter-spacing: .04em; }
.kpi b { display: block; font-size: 26px; font-weight: 800; letter-spacing: -.02em; margin-top: 6px; font-variant-numeric: tabular-nums; }
.kpi.fuerte { background: var(--blanco); color: var(--negro); border-color: var(--blanco); }
.kpi.fuerte span { color: #444; }
.chip { display: inline-flex; align-items: center; gap: 6px; height: 24px; padding: 0 9px; border-radius: 12px; font-size: 12px; font-weight: 600; border: 1px solid var(--borde-2); color: var(--texto-2); background: var(--panel-2); white-space: nowrap; }
.chip.blanco { background: var(--blanco); color: var(--negro); border-color: var(--blanco); }
.chip.borde { background: transparent; border-color: var(--gris); color: var(--blanco); }
.chip.apagado { color: var(--gris); }
.punto { width: 7px; height: 7px; border-radius: 50%; background: currentColor; }
.chips { display: flex; flex-wrap: wrap; gap: 6px; }
.tabs { display: flex; gap: 6px; flex-wrap: wrap; margin-bottom: 16px; }
.tabs button { height: 32px; padding: 0 13px; border-radius: 16px; border: 1px solid var(--borde-2); background: transparent; color: var(--gris-claro); font-weight: 600; cursor: pointer; }
.tabs button.activo { background: var(--blanco); color: var(--negro); border-color: var(--blanco); }
.herramientas { display: flex; gap: 10px; align-items: center; margin-bottom: 16px; flex-wrap: wrap; }
.herramientas .in { max-width: 320px; }
.tabla-env { overflow-x: auto; border: 1px solid var(--borde); border-radius: var(--radio); background: var(--panel); }
table { width: 100%; border-collapse: collapse; }
th { text-align: left; font-size: 11px; text-transform: uppercase; letter-spacing: .05em; color: var(--gris); font-weight: 700; padding: 11px 14px; border-bottom: 1px solid var(--borde); white-space: nowrap; background: var(--negro); }
td { padding: 12px 14px; border-bottom: 1px solid var(--borde); vertical-align: top; color: var(--texto-2); }
tr:last-child td { border-bottom: 0; }
tr.clic { cursor: pointer; }
tr.clic:hover td { background: var(--panel-2); }
td b, td strong { color: var(--blanco); }
.num { font-variant-numeric: tabular-nums; text-align: right; white-space: nowrap; }
.mut { color: var(--gris); }
.vacio { text-align: center; padding: 40px 16px; color: var(--gris); }
.lista { display: flex; flex-direction: column; }
.lista > div { padding: 11px 0; border-bottom: 1px solid var(--borde); display: flex; gap: 10px; align-items: flex-start; }
.lista > div:last-child { border-bottom: 0; }
.lista .txt { flex: 1; min-width: 0; color: var(--texto-2); }
.lista .txt small { display: block; color: var(--gris); font-size: 12px; }

/* ---------- WhatsApp QR ---------- */
.qr { display: flex; flex-wrap: wrap; gap: 20px; align-items: center; }
.qr ol { flex: 1; min-width: 210px; }
.qr img { width: 220px; height: 220px; border-radius: 10px; background: #fff; padding: 8px; }
.qr ol { margin: 0; padding-left: 18px; color: var(--texto-2); }
.qr ol li { margin-bottom: 6px; }

/* ---------- chats ---------- */
.chats { display: grid; grid-template-columns: 340px 1fr; height: calc(100vh - 66px); border-top: 0; }
.chats .izq { border-right: 1px solid var(--borde); display: flex; flex-direction: column; min-height: 0; background: var(--negro); }
.chats .izq .herramientas { padding: 14px 14px 0; margin-bottom: 10px; }
.chats .izq .tabs { padding: 0 14px; margin-bottom: 10px; }
.chats .izq .tabs button { height: 28px; font-size: 12px; padding: 0 10px; }
.conv-lista { overflow-y: auto; flex: 1; }
.conv { display: flex; gap: 10px; padding: 12px 14px; border-bottom: 1px solid var(--borde); cursor: pointer; }
.conv:hover { background: var(--panel); }
.conv.activo { background: var(--panel-2); }
.conv .txt { flex: 1; min-width: 0; }
.conv .txt b { display: block; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.conv .txt span { display: block; color: var(--gris); font-size: 13px; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.conv .meta { text-align: right; font-size: 11px; color: var(--gris); display: flex; flex-direction: column; gap: 5px; align-items: flex-end; }
.chats .der { display: flex; flex-direction: column; min-height: 0; min-width: 0; }
.chat-cab { display: flex; align-items: center; gap: 12px; padding: 12px 18px; border-bottom: 1px solid var(--borde); background: var(--panel); flex-wrap: wrap; }
.chat-cab .txt { flex: 1; min-width: 160px; }
.chat-cab .txt b { display: block; }
.chat-cab .txt small { color: var(--gris); }
.mensajes { flex: 1; overflow-y: auto; padding: 20px 18px; display: flex; flex-direction: column; gap: 8px; background: var(--fondo); }
.msg { max-width: min(560px, 82%); padding: 9px 12px; border-radius: 12px; white-space: pre-wrap; word-wrap: break-word; line-height: 1.45; }
.msg small { display: block; font-size: 11px; margin-top: 4px; opacity: .65; }
.msg.in { align-self: flex-start; background: var(--panel-2); border: 1px solid var(--borde); border-top-left-radius: 4px; }
.msg.out { align-self: flex-end; background: #262626; border-top-right-radius: 4px; }
.msg.equipo { align-self: flex-end; background: var(--blanco); color: var(--negro); border-top-right-radius: 4px; }
.msg.error { outline: 1px dashed var(--gris); }
.componer { display: flex; gap: 10px; padding: 12px 18px; border-top: 1px solid var(--borde); background: var(--panel); }
.componer textarea { min-height: 44px; height: 44px; max-height: 140px; }
.aviso-luna { font-size: 12px; color: var(--gris-claro); padding: 8px 18px; background: var(--panel); border-top: 1px solid var(--borde); }
.switch { position: relative; width: 40px; height: 22px; flex: none; }
.switch input { opacity: 0; width: 0; height: 0; }
.switch span { position: absolute; inset: 0; border-radius: 11px; background: var(--gris-oscuro); cursor: pointer; transition: .2s; }
.switch span::after { content: ""; position: absolute; width: 16px; height: 16px; left: 3px; top: 3px; border-radius: 50%; background: var(--gris-claro); transition: .2s; }
.switch input:checked + span { background: var(--blanco); }
.switch input:checked + span::after { transform: translateX(18px); background: var(--negro); }
.lbl-switch { display: inline-flex; align-items: center; gap: 8px; font-size: 13px; color: var(--texto-2); }

/* ---------- productos ---------- */
.prods { display: grid; gap: 14px; grid-template-columns: repeat(auto-fill, minmax(230px, 1fr)); }
.prod { background: var(--panel); border: 1px solid var(--borde); border-radius: var(--radio); overflow: hidden; cursor: pointer; display: flex; flex-direction: column; }
.prod:hover { border-color: var(--gris-oscuro); }
.prod .img { aspect-ratio: 4 / 3; background: var(--panel-2) center / cover no-repeat; display: grid; place-items: center; color: var(--gris); font-weight: 800; font-size: 28px; }
.prod .cuerpo { padding: 14px; display: flex; flex-direction: column; gap: 6px; flex: 1; }
.prod b { line-height: 1.3; }
.prod .precio { font-size: 20px; font-weight: 800; }
.prod .pie { display: flex; gap: 6px; flex-wrap: wrap; margin-top: auto; padding-top: 6px; }

/* ---------- simulador ---------- */
.simulador { display: flex; flex-direction: column; height: 520px; border: 1px solid var(--borde); border-radius: var(--radio); overflow: hidden; }
.simulador .mensajes { padding: 14px; }
.nlu { font-size: 11px; color: var(--gris); margin-top: -2px; align-self: flex-end; max-width: 82%; text-align: right; }

/* ---------- reportes ---------- */
.barras { display: flex; align-items: flex-end; gap: 6px; height: 190px; padding-top: 10px; }
.barras .b { flex: 1; display: flex; flex-direction: column; align-items: center; gap: 6px; height: 100%; justify-content: flex-end; min-width: 0; }
.barras .b i { display: block; width: 100%; max-width: 34px; background: var(--blanco); border-radius: 5px 5px 2px 2px; min-height: 2px; }
.barras .b.cero i { background: var(--gris-oscuro); }
.barras .b span { font-size: 10px; color: var(--gris); white-space: nowrap; }
.barras .b em { font-style: normal; font-size: 10px; color: var(--gris-claro); white-space: nowrap; }
.medidor { height: 6px; border-radius: 3px; background: var(--borde); overflow: hidden; margin-top: 6px; }
.medidor i { display: block; height: 100%; background: var(--blanco); }

/* ---------- modal y avisos ---------- */
.modal { position: fixed; inset: 0; z-index: 100; background: rgba(0, 0, 0, .72); display: grid; place-items: center; padding: 16px; backdrop-filter: blur(3px); }
.modal[hidden] { display: none; }
.caja { width: 100%; max-width: 640px; max-height: calc(100vh - 32px); overflow-y: auto; background: var(--panel); border: 1px solid var(--borde-2); border-radius: 16px; box-shadow: var(--sombra); }
.caja.ancha { max-width: 860px; }
.caja-cab { display: flex; align-items: center; gap: 12px; padding: 16px 20px; border-bottom: 1px solid var(--borde); position: sticky; top: 0; background: var(--panel); z-index: 1; }
.caja-cab h3 { margin: 0; font-size: 16px; flex: 1; }
.caja-cuerpo { padding: 20px; }
.caja-pie { display: flex; gap: 10px; justify-content: flex-end; flex-wrap: wrap; padding: 14px 20px; border-top: 1px solid var(--borde); position: sticky; bottom: 0; background: var(--panel); }
.toasts { position: fixed; right: 16px; bottom: 16px; z-index: 200; display: flex; flex-direction: column; gap: 8px; max-width: min(380px, calc(100vw - 32px)); }
.toast { background: var(--blanco); color: var(--negro); padding: 11px 14px; border-radius: 10px; font-weight: 600; box-shadow: var(--sombra); animation: entra .2s ease-out; }
.toast.error { background: var(--panel-2); color: var(--blanco); border: 1px solid var(--gris); }
@keyframes entra { from { transform: translateY(8px); opacity: 0; } }
.desplegable { position: absolute; right: 0; top: 44px; width: min(380px, calc(100vw - 32px)); max-height: 70vh; overflow-y: auto; background: var(--panel); border: 1px solid var(--borde-2); border-radius: 12px; box-shadow: var(--sombra); padding: 6px 14px; z-index: 50; }
.rel { position: relative; }
.guia-img { width: 100%; max-width: 360px; border-radius: 8px; background: #fff; display: block; }
.det { display: grid; grid-template-columns: 140px 1fr; gap: 6px 14px; font-size: 13px; }
.det dt { color: var(--gris); }
.det dd { margin: 0; color: var(--texto-2); }
.items-ped { width: 100%; margin: 6px 0 14px; }
.items-ped td { padding: 8px 0; }
.code { font-family: ui-monospace, Consolas, monospace; font-size: 12px; background: var(--negro); border: 1px solid var(--borde-2); border-radius: 6px; padding: 6px 8px; word-break: break-all; display: block; color: var(--texto-2); }
hr.sep { border: 0; border-top: 1px solid var(--borde); margin: 18px 0; }

/* ---------- móvil ---------- */
@media (max-width: 1100px) {
  .g2, .g3 { grid-template-columns: 1fr; }
}
@media (max-width: 860px) {
  .app { grid-template-columns: 1fr; }
  .lateral { position: fixed; z-index: 60; left: 0; top: 0; width: 260px; transform: translateX(-100%); transition: transform .2s; box-shadow: var(--sombra); }
  .lateral.abierto { transform: none; }
  .btn.menu-movil { display: inline-flex; }
  .barra { padding: 12px 16px; }
  .contenido { padding: 16px 16px 40px; }
  .chats { grid-template-columns: 1fr; height: calc(100vh - 61px); }
  .chats.con-chat .izq { display: none; }
  .chats:not(.con-chat) .der { display: none; }
  .det { grid-template-columns: 1fr; gap: 2px; }
  .det dd { margin-bottom: 8px; }
  .kpi b { font-size: 22px; }
  .herramientas .in { max-width: none; }
}
@media print {
  body * { visibility: hidden; }
  .imprimible, .imprimible * { visibility: visible; }
  .imprimible { position: absolute; left: 0; top: 0; }
}